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Titel: Evaluating the usability of a museum web site
Verfasser: Harms, Ilse
Schweibenz, Werner
Sprache: Englisch
Erscheinungsjahr: 2001
Quelle: Museums and the Web 2001: CD-ROM documenting the fifth International Conference held in Seattle, WA, March 14-17, 2001. - Pittsburgh, Penn. : Archives & Museum Informatics, 2001
SWD-Schlagwörter: Museum
Web-Seite
Benutzerfreundlichkeit
Evaluation
Informationssystem
Informationswert
Heuristik
Telekommunikation
Freie Schlagwörter: Bilddokumentation
Objektdokumentation
Bewertung
Saarlandmuseum
usabilty engineering
web site usability
heuristic evaluation
user friendly museum Web pages
evaluation
DDC-Sachgruppe: 020 Bibliotheks- und Informationswissenschaft
Dokumentart : InProceedings (Aufsatz / Paper einer Konferenz etc.)
Kurzfassung: The paper presents a research project conducted by the Department of Information Science in cooperation with the Saarland Museum, the art museum of the Federal State of Saarland, Germany. The study had two aims. The first was to evaluate some methods of usability engineering for the Web, and the second was to evaluate the usability of the Saarland Museum's Web site and improve it. The applied usability engineering methods were an expert-judgment-focused evaluation using heuristic evaluation with the Heuristics for Web Communication and a user-focused evaluation conducting a laboratory test with actual users and the thinking-aloud method. The combination of heuristic evaluation and laboratory testing provided interesting results. The heuristic evaluation detected a vast number of usability problems. The laboratory test confirmed most of these findings as usability problems and added some usability problems that experts did not discover because actual users often have a different perspective. The evaluation led to a re-design of the Web site.
Link zu diesem Datensatz: urn:nbn:de:bsz:291-scidok-8643
hdl:20.500.11880/25631
http://dx.doi.org/10.22028/D291-25575
SciDok-Publikation: 22-Mär-2007
Fakultät: Fakultät 5 - Philosophische Fakultät III
Fakultät / Institution:ZZ - Ehemalige Einrichtungen

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