Bitte benutzen Sie diese Referenz, um auf diese Ressource zu verweisen:
doi:10.22028/D291-40733
Titel: | Trust in hybrid human‐automated decision‐support |
VerfasserIn: | Kares, Felix König, Cornelius J. Bergs, Richard Protzel, Clea Langer, Markus |
Sprache: | Englisch |
Titel: | International Journal of Selection and Assessment |
Bandnummer: | 31 |
Heft: | 3 |
Seiten: | 388-402 |
Verlag/Plattform: | Wiley |
Erscheinungsjahr: | 2023 |
Freie Schlagwörter: | artificial intelligence decision‐support human‐automation collaboration personnel selection trust |
DDC-Sachgruppe: | 150 Psychologie |
Dokumenttyp: | Journalartikel / Zeitschriftenartikel |
Abstract: | Research has examined trust in humans and trust in automated decision support. Although reflecting a likely realization of decision support in high‐risk tasks such as personnel selection, trust in hybrid human‐automation teams has thus far received limited attention. In two experiments (N1 = 170, N2 = 154) we compare trust, trustworthiness, and trusting behavior for different types of decision‐support (automated, human, hybrid) across two assessment contexts (personnel selection, bonus payments). We additionally examined a possible trust violation by presenting one group of participants a preselection that included predominantly male candidates, thus reflecting possible unfair bias. Whereas fully‐automated decisions were trusted less, results suggest that trust in hybrid decision support was similar to trust in human‐only support. Trust violations were not perceived differently based on the type of support. We discuss theoretical (e.g., trust in hybrid support) and practical implications (e.g., keeping humans in the loop to prevent negative reactions). |
DOI der Erstveröffentlichung: | 10.1111/ijsa.12423 |
URL der Erstveröffentlichung: | https://doi.org/10.1111/ijsa.12423 |
Link zu diesem Datensatz: | urn:nbn:de:bsz:291--ds-407330 hdl:20.500.11880/36605 http://dx.doi.org/10.22028/D291-40733 |
ISSN: | 1468-2389 0965-075X |
Datum des Eintrags: | 16-Okt-2023 |
Bezeichnung des in Beziehung stehenden Objekts: | Supporting Information |
In Beziehung stehendes Objekt: | https://onlinelibrary.wiley.com/action/downloadSupplement?doi=10.1111%2Fijsa.12423&file=ijsa12423-sup-0001-supmat.docx |
Fakultät: | HW - Fakultät für Empirische Humanwissenschaften und Wirtschaftswissenschaft |
Fachrichtung: | HW - Psychologie |
Professur: | HW - Prof. Dr. Cornelius König |
Sammlung: | SciDok - Der Wissenschaftsserver der Universität des Saarlandes |
Dateien zu diesem Datensatz:
Datei | Beschreibung | Größe | Format | |
---|---|---|---|---|
Int J Selection Assessment - 2023 - Kares - Trust in hybrid human‐automated decision‐support.pdf | 853,6 kB | Adobe PDF | Öffnen/Anzeigen |
Diese Ressource wurde unter folgender Copyright-Bestimmung veröffentlicht: Lizenz von Creative Commons