GenRule : Learning of Shortcut-Oriented Diagnostic Problem Solving in the MOLTKE 3 Workbench

Abstract

GenRule is the offline processing component of the MOLTKE3 workbench’s learning mechanism. It learns from diagnostic cases, i.e. protocols of the diagnostic behavior of an experienced service technician. The result of a learning step are so called shortcut rules, which allow the derivation of symptom values from other already known values. Furthermore, these rules are used to direct the diagnostic strategy applied by the MOLTKE3 shell. The presented mechanism appears to be well suited for modeling the typical diagnostic behavior of a service technician.