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Titel: Job satisfaction : An explorative study on work characteristics changes of employees in Intralogistics 4.0
VerfasserIn: Winkelhaus, Sven
Grosse, Eric H.
Glock, Christoph H.
Sprache: Englisch
Titel: Journal of Business Logistics
Bandnummer: 43
Heft: 3
Seiten: 343–367
Verlag/Plattform: Wiley
Erscheinungsjahr: 2022
Freie Schlagwörter: Industry 4.0
Intralogistics 4.0
Intralogistics 4.0 maturity
Job characteristics
Job satisfaction
Logistics 4.0
Qualitative interview
Systematic literature review
DDC-Sachgruppe: 330 Wirtschaft
Dokumenttyp: Journalartikel / Zeitschriftenartikel
Abstract: The increasing trend toward digitalization in logistics poses a significant managerial challenge, particularly by fundamentally changing the traditional, manual workplaces in intralogistics. Although intralogistics processes have, in some cases, already been automated or are supported by smart technologies, humans remain an inevitable part of future intralogistics but with changing work characteristics. This study aims to examine the influences of the transition toward Intralogistics 4.0 on work characteristics of intralogistics employees. First, a systematic literature review on work characteristics and job satisfaction in a broader Logistics 4.0 context was conducted. Thereafter, a qualitative, explorative methodology was employed to examine the perception of work characteristics that impact job outcomes such as job satisfaction, motivation, and performance at different Intralogistics 4.0 maturity levels. The results of semi-structured interviews conducted across seven companies demonstrated the significant, heterogeneous changes of work characteristics related to the type of technology applied in Intralogistics 4.0. Our findings indicate that the development toward Intralogistics 4.0-implemented workplaces does not have a simple or predefined impact on humans; instead, the individual design is relevant and can improve the workplaces with more opportunities for satisfying and motivating jobs.
DOI der Erstveröffentlichung: 10.1111/jbl.12296
URL der Erstveröffentlichung: https://onlinelibrary.wiley.com/doi/full/10.1111/jbl.12296
Link zu diesem Datensatz: urn:nbn:de:bsz:291--ds-376256
hdl:20.500.11880/34043
http://dx.doi.org/10.22028/D291-37625
ISSN: 2158-1592
0735-3766
Datum des Eintrags: 17-Okt-2022
Fakultät: HW - Fakultät für Empirische Humanwissenschaften und Wirtschaftswissenschaft
Fachrichtung: HW - Wirtschaftswissenschaft
Professur: HW - Prof. Dr. Eric Grosse
Sammlung:SciDok - Der Wissenschaftsserver der Universität des Saarlandes



Diese Ressource wurde unter folgender Copyright-Bestimmung veröffentlicht: Lizenz von Creative Commons Creative Commons