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Titel: Opportunities for using eye tracking technology in manufacturing and logistics: Systematic literature review and research agenda
VerfasserIn: Zheng, Ting
Glock, Christoph H.
Grosse, Eric H.
Sprache: Englisch
Titel: Computers & Industrial Engineering
Bandnummer: 171
Verlag/Plattform: Elsevier
Erscheinungsjahr: 2022
Freie Schlagwörter: Eye tracking
Literature review
Manufacturing
Logistics
Human behaviour
Industry 4.0
DDC-Sachgruppe: 330 Wirtschaft
Dokumenttyp: Journalartikel / Zeitschriftenartikel
Abstract: Workers play essential roles in manufacturing and logistics. Releasing workers from routine tasks and enabling them to focus on creative, value-adding activities can enhance their performance and wellbeing, and it is also key to the successful implementation of Industry 4.0. One technology that can help identify patterns of worker-system interaction is Eye Tracking (ET), which is a non-intrusive technology for measuring human eye movements. ET can provide moment-by-moment insights into the cognitive state of the subject during task execution, which can improve our understanding of how humans behave and make decisions within complex systems. It also enables explorations of the subject’s interaction mode with the working environment. Earlier research has investigated the use of ET in manufacturing and logistics, but the literature is fragmented and has not yet been discussed in a literature review yet. This article therefore conducts a systematic literature review to explore the applications of ET, summarise its benefits, and outline future research opportunities of using ET in manufacturing and logistics. We first propose a conceptual framework to guide our study and then conduct a systematic literature search in scholarly databases, obtaining 71 relevant papers. Building on the proposed framework, we systematically review the use of ET and categorize the identified papers according to their application in manufacturing (product development, production, quality inspection) and logistics. Our results reveal that ET has several use cases in the manufacturing sector, but that its application in logistics has not been studied extensively so far. We summarize the benefits of using ET in terms of process performance, human performance, and work environment and safety, and also discuss the methodological characteristics of the ET literature as well as typical ET measures used. We conclude by illustrating future avenues for ET research in manufacturing and logistics.
DOI der Erstveröffentlichung: 10.1016/j.cie.2022.108444
URL der Erstveröffentlichung: https://www.sciencedirect.com/science/article/pii/S036083522200479X
Link zu diesem Datensatz: urn:nbn:de:bsz:291--ds-372718
hdl:20.500.11880/33781
http://dx.doi.org/10.22028/D291-37271
ISSN: 0360-8352
Datum des Eintrags: 16-Sep-2022
Fakultät: HW - Fakultät für Empirische Humanwissenschaften und Wirtschaftswissenschaft
Fachrichtung: HW - Wirtschaftswissenschaft
Professur: HW - Prof. Dr. Eric Grosse
Sammlung:SciDok - Der Wissenschaftsserver der Universität des Saarlandes

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Diese Ressource wurde unter folgender Copyright-Bestimmung veröffentlicht: Lizenz von Creative Commons Creative Commons