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Titel: Collaborating with Technology-Based Autonomous Agents: Issues and Research Opportunities
VerfasserIn: Seeber, Isabella
Waizenegger, Lena
Seidel, Stefan
Morana, Stefan
Benbasat, Izak
Lowry, Paul Benjamin
Sprache: Englisch
Titel: SSRN eLibrary
Bandnummer: 30
Heft: 1
Startseite: 1
Endseite: 18
Verlag/Plattform: Social Science Electronic Publishing
Erscheinungsjahr: 2020
DDC-Sachgruppe: 330 Wirtschaft
Dokumenttyp: Journalartikel / Zeitschriftenartikel
Abstract: Purpose: This article reports the results from a panel discussion held at the 2019 European Conference on Information Systems (ECIS) on the use of technology-based autonomous agents in collaborative work. Approach: The panelists (Drs. presented ideas related to affective and cognitive implications of using autonomous technology-based agents in terms of (1) emotional connection with these agents, (2) decision making, and (3) knowledge and learning in settings with autonomous agents. These ideas provided the basis for a moderated panel discussion (the moderators were: Drs. Isabella Seeber and Lena Waizenegger), during which the initial position statements were elaborated on and additional issues were raised. Findings: Through the discussion, a set of additional issues were identified. These issues related to (1) the design of autonomous technology-based agents in terms of human-machine workplace configurations, as well as transparency and explainability, and (2) the unintended consequences of using autonomous technology-based agents in terms of de-evolution of social interaction, prioritization of machine teammates, psychological health, and biased algorithms. Originality/value: Key issues related to the affective and cognitive implications of using autonomous technology-based agents, design issues, and unintended consequences highlight key contemporary research challenges that allow researchers in this area to leverage compelling questions that can guide further research in this field.
DOI der Erstveröffentlichung: 10.2139/ssrn.3504587
URL der Erstveröffentlichung: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3504587
Link zu diesem Datensatz: urn:nbn:de:bsz:291--ds-362855
hdl:20.500.11880/33021
http://dx.doi.org/10.22028/D291-36285
ISSN: 1556-5068
Datum des Eintrags: 7-Jun-2022
Fakultät: HW - Fakultät für Empirische Humanwissenschaften und Wirtschaftswissenschaft
Fachrichtung: HW - Wirtschaftswissenschaft
Professur: HW - Prof. Dr. Stefan Morana
Sammlung:SciDok - Der Wissenschaftsserver der Universität des Saarlandes

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