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doi:10.22028/D291-36285
Titel: | Collaborating with Technology-Based Autonomous Agents: Issues and Research Opportunities |
VerfasserIn: | Seeber, Isabella Waizenegger, Lena Seidel, Stefan Morana, Stefan Benbasat, Izak Lowry, Paul Benjamin |
Sprache: | Englisch |
Titel: | SSRN eLibrary |
Bandnummer: | 30 |
Heft: | 1 |
Startseite: | 1 |
Endseite: | 18 |
Verlag/Plattform: | Social Science Electronic Publishing |
Erscheinungsjahr: | 2020 |
DDC-Sachgruppe: | 330 Wirtschaft |
Dokumenttyp: | Journalartikel / Zeitschriftenartikel |
Abstract: | Purpose: This article reports the results from a panel discussion held at the 2019 European Conference on Information Systems (ECIS) on the use of technology-based autonomous agents in collaborative work. Approach: The panelists (Drs. presented ideas related to affective and cognitive implications of using autonomous technology-based agents in terms of (1) emotional connection with these agents, (2) decision making, and (3) knowledge and learning in settings with autonomous agents. These ideas provided the basis for a moderated panel discussion (the moderators were: Drs. Isabella Seeber and Lena Waizenegger), during which the initial position statements were elaborated on and additional issues were raised. Findings: Through the discussion, a set of additional issues were identified. These issues related to (1) the design of autonomous technology-based agents in terms of human-machine workplace configurations, as well as transparency and explainability, and (2) the unintended consequences of using autonomous technology-based agents in terms of de-evolution of social interaction, prioritization of machine teammates, psychological health, and biased algorithms. Originality/value: Key issues related to the affective and cognitive implications of using autonomous technology-based agents, design issues, and unintended consequences highlight key contemporary research challenges that allow researchers in this area to leverage compelling questions that can guide further research in this field. |
DOI der Erstveröffentlichung: | 10.2139/ssrn.3504587 |
URL der Erstveröffentlichung: | https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3504587 |
Link zu diesem Datensatz: | urn:nbn:de:bsz:291--ds-362855 hdl:20.500.11880/33021 http://dx.doi.org/10.22028/D291-36285 |
ISSN: | 1556-5068 |
Datum des Eintrags: | 7-Jun-2022 |
Fakultät: | HW - Fakultät für Empirische Humanwissenschaften und Wirtschaftswissenschaft |
Fachrichtung: | HW - Wirtschaftswissenschaft |
Professur: | HW - Prof. Dr. Stefan Morana |
Sammlung: | SciDok - Der Wissenschaftsserver der Universität des Saarlandes |
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