@conferenceObjectPart{RehseFettkeLoos_2018,
title={Process Mining and the Black Swan: An Empirical Analysis of the Influence of Unobserved Behavior on the Quality of Mined Process Models},
author={Rehse, Jana-Rebecca and Fettke, Peter and Loos, Peter},
editor={Teniente, Ernest and Weidlich, Matthias},
isbn={978-3-319-74030-0},
doi={http://dx.doi.org/10.22028/D291-33411},
adress={Cham},
pages={256-268},
publisher={Springer},
year={2018}
}